Rockwell-automation 2711P PanelView Plus Terminal User Manual Manuale Utente Pagina 207
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207Publication 2711P-UM001JEN-P - November 2009 207
Chapter
9
Troubleshoot the System
Chapter Objectives
This chapter provides information on how to isolate and correct
common operating problems with system components.
• Status indicators
• Isolate the problem
• Startup error messages
• Startup information messages
• Startup sequence
• Check terminal components
• Ethernet connection
• Application does not run
• File system errors
• System identification errors
• Configuration mode access
• Restart in safe mode
Status Indicators
The terminals have two status indicators to isolate operating problems.
• COMM indicator (green) for communication
• FAULT indicator (red) for hardware faults
•
COMM and FAULT Indicators
- PanelView Plus Terminals 1
- Important User Information 2
- Summary of Changes 3
- Table of Contents 5
- Objectives 9
- Intended Audience 9
- Parts List 9
- Additional Resources 10
- Software and Firmware 10
- Upgrades 10
- Overview 11
- PanelView Plus 400 and 600 12
- Terminals 12
- Base-configured Units 13
- Communication Modules 14
- Power Options 14
- Display and Input Options 15
- Keypad or Keypad and Touch 16
- PanelView Plus 700 to 1500 17
- Modular Components 18
- Base-configured Unit 18
- Display Modules 20
- Touch Screen 21
- Catalog Number 23
- Configuration 23
- PanelView Plus Product 23
- Chapter 1 Overview 24
- Overview Chapter 1 25
- 400 and 600 25
- Installation 31
- Application Information 33
- Environment and Enclosure 34
- Outdoor Installation for 34
- High-bright Displays 34
- Installation Chapter 2 35
- Clearances 36
- Cutout Dimensions 36
- Mount the 400 or 600 37
- Terminal in a Panel 37
- Mount the 700 to 1500 39
- Product Dimensions 41
- PanelView Plus 600 Dimensions 42
- Power Connections 47
- Remove and Install the 48
- Power Terminal Block 48
- 700 to 1500 Terminals 49
- 3-position AC or DC 50
- Terminal Block 50
- 2-position DC Terminal 50
- Block (Series E or later) 50
- DC Power Connections 51
- PanelView Plus 52
- AC/DC Power Supply 52
- (2711P-RxxDx Logic Modules) 53
- Earth/Ground Connection 53
- Connect DC Power 55
- AC Power Connections 56
- Functional Earth Connection 57
- Connect AC Power 58
- Reset the Terminals 59
- Configuration Mode 61
- Navigation Buttons 63
- Enter or Edit Data 64
- Load an Application 65
- Run an Application 66
- Application Settings 66
- Terminal Settings 66
- Configure Communication 67
- Communication Driver 68
- Ethernet Driver 68
- Has no properties to edit 68
- DHPlus Properties 69
- DH-485 Properties 69
- Remote I/O Properties 69
- ControlNet Properties 69
- DeviceNet Properties 69
- Serial Properties 70
- Configure Network 72
- Define an Ethernet IP Address 73
- Define Name Server Addresses 75
- Configure Diagnostics 76
- Remote Log Destination 77
- Message Routing 77
- Manage Files on the 78
- List of files stored 79
- Modify Display Settings 81
- Adjust the Display Contrast 82
- Adjust the Display Intensity 82
- Configure the Screen Saver 83
- Font Linking 85
- Configure Keypad 86
- Keyboard, or Mouse 86
- Configure the Touch Screen 88
- 3. Press OK 89
- Configure Print Options 91
- 4. Press OK when done 92
- Configure Startup Options 93
- Example: 96
- Configure Startup Tests 99
- IMPORTANT 100
- View and Clear the System 101
- Event Log 101
- Display Terminal 102
- Information 102
- Display FactoryTalk View 104
- ME Station Information 104
- Modify the Date, Time, or 105
- Time Zone 105
- Change the Time 106
- Change the Time Zone 107
- Modify Regional Settings 108
- Change the Time Format 110
- Change the Short Date Format 111
- Change the Long Date Format 112
- Chapter Objectives 113
- Windows CE .NET 113
- Architecture 113
- Programs 114
- Operating System 115
- Keyboard Shortcuts 116
- Start Menu and Taskbar 117
- Command Bar 117
- Find Files 118
- Browse Web Pages 118
- PanelView Plus CE Memory 119
- Dynamic RAM 120
- External CompactFlash Cards 120
- USB Mass Storage Devices 120
- Control Panel Applications 121
- Network ID 122
- Password 123
- ActiveSync Connection 124
- Configure Ethernet Connection 124
- PC Connection 125
- Double-tap Sensitivity 126
- Calibration 126
- Keyboard 127
- Key Repeat 128
- Multi-Key/Hold-Off Lockout 128
- Input Panel 129
- Background 130
- Appearance 130
- Backlight 131
- Screen Saver 131
- Extended Diagnostics 132
- Hardware Monitor 134
- Device Name 136
- Copyrights 136
- Date/Time 137
- Regional Settings 137
- Internet Options 139
- Certificates 139
- Remove Programs 140
- Storage Manager 140
- Required Tools 141
- Precautions 141
- Install RAM or Internal 143
- CompactFlash 143
- Install or Replace the Logic 144
- 5…7 lb•in) 145
- Captive Screw 146
- Install or Replace a 147
- Communication Module 147
- Replace the Display 151
- (5…7 lb•in) 152
- Replace the Battery 153
- Replace the Bezel 155
- Touch Screen Connector 156
- Display Module Bezel 156
- Replace the Backlight 158
- Retaining Tab 160
- Backlights 161
- Remove the Product ID 162
- Replace the Keypad Legend 162
- 600 Terminal 163
- Use an External 164
- CompactFlash Card 164
- Terminal Connections 165
- Logic Controller Cable 166
- MicroLogix Controllers 167
- Communication Port 169
- Isolation 169
- USB Ports 170
- Serial Connections 171
- Construct a Null Modem Cable 172
- Modem Connection 172
- Computer Connections 173
- Ethernet Connections 174
- Ethernet Cable 175
- Security Considerations 175
- DH-485/DH+/Remote I/O 176
- Belden 3106A Wire Connections 178
- Single Cable Connection 178
- Multiple Cable Connection 178
- 1784-CP14 Cable 179
- 1761-CBL-PM002 Cable 179
- DH+ Network Connections 180
- Remote I/O Connections 181
- ControlNet Module 182
- Minimum Requirements 183
- ControlNet Connections 184
- DeviceNet Module 185
- Related Information 186
- DeviceNet Protocol 186
- DeviceNet Connections 187
- ATTENTION 190
- Upgrade Firmware 191
- Firmware Upgrade Wizard 193
- Upgrade Firmware with a 194
- Network (Ethernet) 198
- Connection 198
- PanelView Plus 700 201
- Upgrade the Operating 204
- System (OS) 204
- External CompactFlash Card 206
- Troubleshoot the System 207
- Isolate the Problem 208
- Check the System Event Log 209
- Perform Extended Diagnostics 210
- Startup Information 211
- Messages 211
- Startup Sequence 212
- Startup Error Messages 213
- Check Terminal 214
- Components 214
- Ethernet Connnection 217
- Application Does Not Run 218
- Configuration Mode Access 218
- File System Errors 219
- Advanced Diagnostics for 219
- CE Terminals 219
- System Identification Errors 220
- Restart in Safe Mode 221
- Maintenance 223
- Battery Removal 224
- Specifications 225
- Mechanical 227
- Agency Certifications 228
- Compatible USB Devices 229
- Appendix 231
- Download Fonts to 231
- Terminal 231
- PanelView Plus CE 231
- Accessories CD 231
- Machine Edition Fonts CD 232
- Programmable Key Definitions 235
- Rockwell Automation Support 244
- Documentation Feedback 244
- User Manual 245
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